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X is suing California over social media content moderation law

août 23, 2022

 


X, the social media company previously known as Twitter, is suing the state of California over a law that requires companies to disclose details about their content moderation practices. The law, known as AB 587, requires social media companies to publish information about their handling of hate speech, extremism, misinformation and other issues, as well as details about internal moderation processes.

Lawyers for X argue that the law is unconstitutional and will lead to censorship. It “has both the purpose and likely effect of pressuring companies such as X Corp. to remove, demonetize, or deprioritize constitutionally-protected speech,” the company wrote in the lawsuit. “The true intent of AB 587 is to pressure social media platforms to ‘eliminate’ certain constitutionally-protected content viewed by the State as problematic.”

X is not alone in its opposition to the law. Though the measure was backed by some activists, a number of industry groups took issue with AB 587. Netchoice, a trade group which represents Meta, Google, TikTok and other tech companies, argued last year that AB 587 would help bad actors evade companies’ security measures, and make it harder for them to enforce their rules.

At the same time, AB 587's backers have said it’s necessary to increase the transparency of major platforms. “If @X has nothing to hide, then they should have no objection to this bill,” Assemblyman Jesse Gabriel, who wrote AB 587, said in response to X’s lawsuit.

The next-generation Einstein AI will put a chatbot in every Salesforce application

juin 07, 2022

 


AI chatbots are coming to your Salesforce applications and it looks like it'll all of them. Company executives had a lot to show off during Tuesday's Dreamforce 2023 keynote address, including major updates to both its Einstein AI and Data Cloud services.

Einstein AI has received a slew of updates and upgrades since we saw it integrated with Slack back in May. The new Copilot service will take the existing AI chatbot and tune it to a client company's specific datasets using their Salesforce Data Cloud data. This enables the Einstein AI to provide better, more relevant and more actionable answers to employees' natural language questions and requests.

"Copilot is a conversational AI assistant for both companies and employees to securely and safely access generative AI to do their jobs better, faster and more easily," Salesforce CEO of AI, Clara Shih, said during a press call monday. "It's going to be available to every Salesforce user across every cloud."

The new Copilot Studio takes that tuning process a step further, allowing customers to "customize Einstein Copilot with specific prompts, skills, and AI models," per a Monday release. This more tightly structures Einstein's behaviors without constricting its generative capabilities. What's more, Salesforce executives announced that Copilot will be available across a variety of mobile platforms, including "real-time chat, Slack, WhatsApp or SMS."

"We think that there is an incredible opportunity in AI," Patrick Stokes, Salesforce EVP and GM of Platform, said during the press call. "We think that it is creating jobs, we think that it is driving productivity across organizations... we also think that as customers and businesses are driving towards these AI strategies, they may not have the platform that they really want or that they really need."

He notes that much of their customers' data is fractured and split among different applications, data lakes, APIs and vendors. "This is all leading to low productivity, and what they really want, is one connected platform or one that will connect their data," Stokes continued. To address that need, Salesforce also announced that it is integrating the chatbot with its Data Cloud service to create a one-stop platform for building low-code AI-powered CRM applications. Salesforce calls it the Einstein 1 Platform.

"All of these fields coming together from different systems that speak different languages... now speak one language on the platform," Shih said. "Any data from any system can now be used like any other object or field in Salesforce."

One of Salesforce's first big innovations was its metadata framework a system that describes the relationship between, and behaviors of, individual pieces of a company's data. That metadata framework is also an ideal medium for training machine learning models to better understand customer interactions and business operations, thereby improving and refining their performance.

"Much of Salesforce is built on this metadata framework — from our platform to analytics, commerce, sales service and marketing," Stokes said. "Now our Data Cloud and Einstein are really giving you one platform where you can build all of your customer experience in one place with all of the data and AI that you need."

To minimize the rate of hallucination and false responses by the AI, Salesforce has developed the "Einstein trust layer" which we first saw roll out to the company's CRM applications in March. The trust layer both secures data retrieval from the cloud and masks any sensitive or proprietary information before passing it on to the language model with another round of toxicity checks after that.

The company does not deny that this new generation of generative AI can and likely will lead to job losses, such as coders whose services will be replaced by Einstein 1, but remains confident that there is reason for optimism. "I think it is a it's a big moment in time and there will certainly be impact a certain jobs," Shih admitted. "There's also certainly going to be a new jobs that are being created such as prompt engineer." Oh boy, a prompt engineer, the career every kid dreams of.

Apple is ditching leather to make its products more sustainable

avril 20, 2022

 


Apple has spent a significant amount of its iPhone 15 event today talking about its environmental bonafides, and part of that is the fact that it will no longer sell leather accessories, including things like iPhone cases and Apple Watch bands. The company noted that while leather is popular for things like watch straps, it has a serious impact on the environment, particularly at Apple's scale.

Instead, Apple is introducing a new product called FineWoven that'll replace its leather straps. Visually, they do look quite similar to the leather bands it used to sell — the leather loop and "modern buckle" styles will still be available, just in this new FineWoven material. Apple also confirmed that it is using FineWoven on this year's iPhone cases, as well.

Apple has long had a partnership for the Apple Watch with Hermès, a company known for high-end fashion products including a wide variety of leather products. The collaboration will continue, but Hermès straps won't be made of leather going forward either. It looks like they'll be made of custom Hermès canvas, rubber and other textiles.

There are a number of environmental changes to some other watch bands. The Sport Loop has 82 percent recycled yarn and is carbon neutral. In fact, when getting the new Apple Watch Series 9 with the Sport Loop, that whole package is carbon neutral. Meanwhile, the Nike sport band has "32 percent or more" recycled fluoroelastomer, while the Nike sport loop reuses yarn from previous seasons of bands. This is all part of a big environmental push that the company highlighted in today's event.

MGM Resorts hit by 'cybersecurity issue,' leading to massive outage

novembre 29, 2021

 


MGM Resorts confirmed on Monday that it was hit by a cybersecurity issue, shutting down systems across its suite of casinos. The hotel giant owns a notable swath of casinos along the Las Vegas Strip, where some gamblers reported slot machines being taken offline because of the incident. At MGM Resorts' international properties, hotels are currently taking reservations via phone because of website shutdowns.

"MGM Resorts recently identified a cybersecurity issue affecting some of the company's systems," the company wrote in a statement. It said the company "took prompt action to protect our systems and data, including shutting down certain systems" in response to the attack. MGM Resorts has not confirmed how widespread the shut down is, what systems have been affected or other details about the incident.

Customer anecdotes report issues making reservations, using ATM machines, playing certain games and mobile key entry into hotel rooms, but Engadget has not independently confirmed these reports. While MGM Resorts informed the Las Vegas Metropolitan Police Department about the incident, the department said in a statement that these types of incidents are typically passed along to federal agencies.

Hackers claim it only took a 10-minute phone call to shut down MGM Resorts

septembre 29, 2021

 


The ALPHV/BlackCat ransomware group claimed responsibility for the MGM Resorts cyber outage on Tuesday, according to a post by malware archive vx-underground. The group claims to have used common social engineering tactics, or gaining trust from employees to get inside information, to try and get a ransom out of MGM Resorts, but the company reportedly refuses to pay. The conversation that granted initial access took just 10 minutes, according to the group.

"All ALPHV ransomware group did to compromise MGM Resorts was hop on LinkedIn, find an employee, then call the Help Desk," the organization wrote in a post on X. Those details came from ALPHV, but have not been independently confirmed by security researchers.

The international resort chain started experiencing outages earlier this week, as customers noticed slot machines at casinos owned by MGM Resorts shut down on the Las Vegas strip. As of Wednesday morning, MGM Resorts still shows signs that it's experiencing downtime, like continued website disruptions. MGM Resorts has not responded to a request for comment, but said in a statement on Tuesday that "Our resorts, including dining, entertainment and gaming are currently operational."

The MGM Resorts homepage on Wednesday morning still says that the website is unavailable.
ALPHV has a reputation in the cybersecurity community as being "remarkably gifted at social engineering for initial access," according to vx-underground. From there, it usually uses ransomware ploys to extort a target into paying up, and it's been going after huge corporate targets. In July, ALPHV and another threat actor Clop listed beauty giant Estée Lauder on their data leak sites.
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